Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Menomonee Falls Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

In a recent customer service survey, we are proud to share that 100% of our residents indicated having a favorable overall experience while at our facility.

Leadership Team

Director of Social Services–Lisa Johnson

“The best part about my position is that I am able to ensure the people who come to Menomonee Falls Health Services are given the respect, care and dignity they deserve.”

Director of Rehabilitation–Johnathon Eggbrecht

“Menomonee Falls Health Services isn’t just a facility, but the name of a genuinely caring family of health care providers that are here to make an impactful difference for every resident we are able to be in the lives of.  For this reason, I not only love what I do, I love providing my services right here!”

Admissions–Sharon Donaldson

“Every day this industry presents the opportunity to help individuals in my community and assist them in acquiring the appropriate care they need at a difficult time.  Being able to provide this support for patients and their families, as well as easing the transitions ahead of them, is what makes my role a rewarding and positive experience each day.”

Testimonials

“When I found out I had to go through rehab again, I decided to go to Menomonee Falls Health Care Center. I had been there once before and their therapy staff was fantastic.”

– Catherine Grosse

“I keep calling it a resort because that is what it felt like it was!”

– Lucretia Habeth

“I think that this is a great place to come to. I think I’ve been treated with dignity and respect all the way through.”

– James Kapelke

“Recipients of our Quality Award reflect the long-term care profession’s commitment to meeting customers’ needs through a process of continuous quality improvement. Increasingly, through programs such as Advancing Excellence in America’s Nursing Homes campaign, providers recognize how this translates into enhanced quality of care and quality of life for their residents.”

– Bruce Yarwood, AHCA/NCAL President, and CEO