As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Menomonee Falls Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.
In a recent customer service survey, we are proud to share that 100% of our residents indicated having a favorable overall experience while at our facility.
“When I found out I had to go through rehab again, I decided to go to Menomonee Falls Health Care Center. I had been there once before and their therapy staff was fantastic.”
– Catherine Grosse
“I keep calling it a resort because that is what it felt like it was!”
– Lucretia Habeth
“I think that this is a great place to come to. I think I’ve been treated with dignity and respect all the way through.”
– James Kapelke
“Recipients of our Quality Award reflect the long-term care profession’s commitment to meeting customers’ needs through a process of continuous quality improvement. Increasingly, through programs such as Advancing Excellence in America’s Nursing Homes campaign, providers recognize how this translates into enhanced quality of care and quality of life for their residents.”
– Bruce Yarwood, AHCA/NCAL President, and CEO